Resident Services AI
AI-powered resident communications for housing authorities
Give your residents 24/7 support, capture and route requests, and keep your team informed, in English, Spanish and more, without adding staff.
- Answer resident calls and common questions
- Create and track maintenance work orders
- Provide clear, consistent information 24/7
Multilingual supportEnglish plus up to 4 more languages
24/7 CoverageNights, weekends and holidays
MultilingualServe a diverse resident population
Housing Authority ReadyDesigned for PHAs and HUD programs
Simple to BuyOrder form and PO, invoiced monthly
LIVE DEMOCall the demo line and hear Resident Services AI handle a resident callSee it in action
A real conversation with Resident Services AI
Hear how a resident calls in, gets their question answered, submits a maintenance request and receives a confirmation, all in one simple conversation.
Key benefits
Better resident communications, less administrative work
Fewer repetitive calls
Automate common questions and updates.
Smarter maintenance intake
Capture, route and track work orders.
Stronger resident experience
Fast, accurate answers anytime, in their language.
Actionable reporting
A report for every call, in English, for your team.
Compliant and careful
AI and recording notice, VAWA callbacks, no sensitive data collected.
Built for Housing Authorities
A practical, affordable way for PHAs to improve resident service, reduce staff workload and keep operations moving.
- Supports Section 8 inspections, resident requests and maintenance work orders
- Residents keep calling the main line they already know
- Never asks for Social Security numbers, dates of birth or bank details
Also from GetBetterBiz
Free grant alerts for your authority
We send only the HUD, state and foundation grants you qualify for. If you want one written, we do it for a flat fee. Grant Desk and any retainer begin only after a grant has been awarded.
Sample alert for illustration.
See pricing
Resident Services AI · subscription
No bundled minutes, so you pay only for what's used. Invoiced monthly under a signed order form and purchase order, net 30.
Grant services · per engagement
Compliance, Grant Desk and Grant Desk Plus begin only after a grant is awarded.
See how it can work for your housing authority
Schedule a personalized demo or ask a question. We'll show you how Resident Services AI can support your residents and your team.